Marketing Services Director

The primary responsibility of this role is to provide on-the-ground stewardship in the Cambridge headquarters to help drive the corporate global communications efforts of the corporate brand

The Marketing Services Director is responsible for program management and executional oversight of WuXi NextCODE’s (WXNC) corporate brand marketing, public relations, and advertising initiatives. The primary responsibility of this role is to provide on-the-ground stewardship in the Cambridge headquarters to help drive the corporate global communications efforts of the corporate brand and support business development and product marketing teams using market research, digital marketing, content marketing, marketing communications, advertising and public relations, events and speaking engagements. This role will report directly to the lead for corporate communications and brand located in the Dublin, Ireland office.


  • Work with the corporate communications lead to develop the overall marketing strategy and subsequently oversee the day-to-day implementation to satisfy company goals
  • Program management of corporate advertising, corporate marketing campaigns and public relations for a diverse spectrum of programs and projects, including direct and digital marketing, content marketing (specifically the corporate website and social media channels), speaking engagements and events
  • Program management of all corporate brand strategy initiatives, ensuring brand governance, consistency and quality
  • Support the development of product marketing programs which drive company goals and present a strong and meaningful image of WXNC among key target audiences, market influencers, partners and Key Opinion Leaders
  • Develop competitive analysis/market intelligence, promotions, communications and budgets, business development support, strategic planning for revenue retention and growth
  • Plan and organize corporate marketing  functions to ensure they project the WXNC’s unique “voice”
  • Support WXNC internal communications programs to help maximize recruitment and retention practices
  • Track and report on key metrics around the marketing services KPIs
  • Develop, track and report on the annual marketing services budget
  • “Listen” to the trends of the market to inform the corporate marketing efforts for WXNC
  • Liaise with other departments and offices to guide planned marketing services programs as well as unearth opportunistic marketing and PR initiatives
  • Manage and maintain a highly-efficient team of direct reports in the US-based marketing services team
  • Oversee and the direct the efforts of US-based external supplier relationships such as public relations, event planning and marketing agencies
  • Ensure all suppliers within and across markets are aligned and provide a cohesive approach

Required Education & Experience

The Marketing Services Director should have a balance of practical mindset with creative acumen and project management skills to manage and implement complex marketing programs.  He/she will have both strong creative and analytical capabilities.

  • Bachelor’s degree in Communications or Marketing
  • Experience in a science-related field
  • 7+ years of experience in marketing / communications roles
  • 5+ years’ industry relevant experience in business-to-business marketing with specific experience marketing complex business solutions
  • 3+ years of experience in a supervisory / managerial role
  • Experience in advertising, public relations, branding, design, digital marketing, customer relationship marketing, events and speaking engagements
  • Ability to apply marketing techniques over digital (e.g. social media) and non-digital (e.g. press) channels
  • Direct experience in the management of external marketing and/or public relations agencies / consultants to ensure KPIs are established and continually met
  • Energetic, results-driven, self-starter with a collaborative mindset, and ability to think strategically and analytically
  • Strong presence with a demonstrated ability to manage upwards
  • Demonstrated ability to manage creative teams and respectively and thoughtfully provide creative feedback and critique
  • Outstanding oral and written skills and interpersonal abilities (must be fluent in English)
  • Adept at achieving results through cross-functional collaboration within and across organizations
  • Flexible to accommodate multiple cultures and working styles
  • This role will require quarterly overseas travel and flexibility for meetings with team members in separate time zones

Preferred Education and Experience

  • Experience in genomics preferred


  • Demonstrated proficiency – Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Proficiency with CRM systems and mail suite integration
  • Familiarity with Adobe Creative Suite, Microsoft SharePoint
  • Familiarity with social media management tools (Hootsuite or other)
  • Comfortable regularly using collaboration / videoconferencing platforms
  • Comfortable with both Windows and Mac environment




EEO Policy Statement: It is the policy of WuXi NextCODE to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, WuXi NextCODE will provide reasonable accommodations for qualified individuals with disabilities.

More Information


Improving Lives Through Genomics

WuXi NextCODE is a global genomic data and insights company with operations in Kendall Square, Cambridge, Massachusetts, and in Dublin, Reykjavik and Shanghai.

We serve the world’s leading life sciences companies including biotechnology, pharmaceutical companies and medical research centers. Our partners all use insights from genomic data to improve health. Our capabilities include providing access to population-scale patient cohorts for research, next generation sequencing (NGS) CLIA/CAP GCP labs globally, and a team of the world’s leading A.I. and genomic analysis experts and technologies for organizing, mining and sharing genomic and disease biology data.

Employee Benefits include:

Medical, Dental, and Vision Insurance

Life / Accidental Death & Dismemberment Insurance

Short and Long Term Disability Insurance

Pet Insurance, Legal Insurance

Flexible Spending Account (FSA)

Generous 401(k) Matching Program

Employee Assistance Plan (EAP)

Commuter Reimbursement Program

Employee Referral Bonus Program

Tuition Reimbursement Program

Cell Phone Usage Reimbursement

Reservable Bicycles